Melena Landscaping
Effective Date: March 4, 2025

Welcome to Melena Landscaping. These Terms of Service ("Terms") govern your use of our website and landscaping services. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Services Provided

Melena Landscaping offers professional landscaping services, including but not limited to landscape design, installation, and maintenance. All services are subject to availability, and we reserve the right to refuse service to anyone at our discretion.

2. Estimates and Payments

• We provide free estimates upon request. Estimates are valid for 30 days unless otherwise stated.
• Payment terms will be outlined in your service agreement, and payment is due upon completion unless otherwise specified.
• Late payments may be subject to additional fees or service suspension.

3. Cancellations and Refunds

• You may cancel a scheduled service with at least 48 hours’ notice. Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee.
• Deposits for certain projects may be non-refundable if work has already begun.
• Refunds are only issued in cases where services were not performed as agreed, at our discretion.

4. Client Responsibilities

• Clients must ensure access to the property and provide any necessary approvals before work begins.
• We are not responsible for delays caused by weather, unforeseen site conditions, or third-party issues beyond our control.
• Any changes to the agreed-upon services must be requested in writing and may result in additional charges.

5. Limitation of Liability

• Melena Landscaping is not liable for damage to underground utilities, pipes, or structures not disclosed prior to service.
• We are not responsible for plant health after installation unless covered under a separate maintenance agreement.
• Under no circumstances shall our liability exceed the total amount paid for the service in question.

6. Intellectual Property

• All designs, plans, images, and content on our website are the property of Melena Landscaping. You may not reproduce, distribute, or modify any of our materials without written permission.

7. Privacy

• We collect and use customer information as outlined in our Privacy Policy. By using our services, you consent to our data practices.

8. Changes to These Terms

• We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated Terms.

9. Governing Law

• These Terms are governed by the laws of the state in which we operate. Any disputes must be resolved in the appropriate courts of that jurisdiction.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Melena Landscaping
Email: melenalandscaping@gmail.com
Phone: (513) 509-3741

By using our website or services, you acknowledge and agree to these Terms of Service.

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